Alex Rau

Office Manager

Born and raised in Orange County, I am the only child of two humble parents originating from Ohio. Always fascinated by socio-cultural traditions, I pursued my love for studying other cultures while attending UCI, graduating with a B.A. in Anthropology, alongside a minor in Digital Arts. One of my best memories while attending university was creating photography in the dark room for up to eight hours or more a day.

LOR has been my first leap into the medical industry, and I have enjoyed it greatly since my first day in 2017. With 18 years customer service experience, I pride myself in my work; any insurance inquiries you may have I am eager to address. My goal for the front office is to create a warm, friendly environment that makes your routine trip to the PT clinic seem more like a second home.

A feline fanatic who attends CatCon annually, in my free time I volunteer with a few rescue groups to help rehome cats from a nearby shelter. Nicknamed “Bosscat” around the office, you will typically find me on an insurance mission somewhere between the back office and front office!

Abby Sanford

Front Office Lead

Danial Jones

Front Office Lead

A former animal technician, phlebotomist, and medical transcriptionist, I moved to Dana Point in 1985 and have enjoyed the beach life ever since. In 1993 I had my son Luke, who was born with a rare genetic skin disorder called recessive dystrophic epidermolysis bullosa. I spent 21 years loving and providing the best life I could for my loving, caring, and amazingly awesome son. I was Luke’s full time caregiver, assisting him in all his activities of daily living. We spent a lot of time with family and friends, traveling and having fun, including going to New York to be on the Maury Povich show; going to Disney World; and attending an annual family camping trip to Yosemite.

Luke had a love for animals, talking me into getting three cats: Shilo, Miloh, and Speedy. A Christmas later, we welcomed a puppy named Ziggy to the clan. Aside from spending time with our pets, I enjoy Zumba and mingling with my family, friends, and neighbors.

Having worked in the medical field for several years, LOR feels like home for me. I am the early-riser you will see as you arrive for your appointment starting at 7 am. I will always greet you with a smile, schedule your appointments, and help make your experience positive. I am eager to see our early morning patients and possibly share a cup of joe together!